Evergreen has five different types (levels) of holds. Library staff may place holds at all levels. Patrons may place title, part, and meta level holds. The chart below summarizes the differences among the hold types:
| Hold Type | Abbreviation | When to Use | Who Can Place | Hold Captures |
| Meta | M | Patron wants first available item of a title across a variety of editions and formats | Patron or staff | All holdings attached to a metarecord with the selected formats. |
| Title | T | Patron wants the first available item of the title. | Patron or staff | All holdings attached to a single MARC record. |
| Part | P | Patron wants a specific element of a title that has multiple parts or issues. | Patron or staff | Items associated with a specific part on a single MARC record. |
| Call Number | V | Patron wants materials attached to a particular call number. | Staff | Items associated with a specific call number single MARC record. |
| Item | C | Patron wants a specific item. | Staff | Item based on barcode. |