Marking items as damaged

Materials can be marked damaged if their condition is not in a desirable state following a circulation. The status change removes the item from circulation. Only the Circulation Library

may mark their items as damaged. Contact the Circulation Library concerning items checked out to your Patron

Cardholder with an Evergreen Indiana account. See also: user, customer, etc.

or returned to your library.

To mark an item damaged, you need to retrieve the item in the Client

. You can do this in the Check in screen when processing the return, while using Item Status

Item Status allow syou to see the status of an item without having to go to the actual bibliographic record.

, Holdings View, or by viewing the item in the Holds Pull List.

Using Check In #

You can use the Check In interface to mark items damaged.

1. Click on the Circulation menu and select Check In.
2. Scan in the affected item’s barcode.
3. Right-click the item or select Actions and click Mark Items Damaged

4. A confirmation window will appear. Click Submit.

When an item is marked damaged after circulating, the system may bring up a request to charge the last Patron

who circulated the item. “Charge Fees” is selected by default. If charges are billed, type in the amount owed, the type of bill and any notes. Click Submit. You may also select No Charge and click Submit if you do not wish to charge the Patron

Cardholder with an Evergreen Indiana account. See also: user, customer, etc.

. Follow your local policy for your holdings.

Using Item Status

Item Status allow syou to see the status of an item without having to go to the actual bibliographic record.

#

If you have the barcode for the damaged item, you can use Item Status

to mark items damaged.

1. Open Item Status
   Item Status allow syou to see the status of an item without having to go to the actual bibliographic record.
   .
2. Scan or type the item barcode.
3. Right-click the item or select Actions and click Mark Item as Damaged.

4. A confirmation window will appear. Click Submit.

Using the Holds Pull List #

You can use the Holds Pull List to mark items damaged.

1. Click on the Circulation menu and select Pull List for Hold

   A request placed by staff or patrons for materials to be picked up at a selected location (see Pickup Library).

   Requests
2. Locate the affected item’s barcode
3. Right-click the item or select Actions and click Mark Item Damaged

1. A confirmation window will appear. Click Mark Damaged to update the item’s status.