Retargeting a hold

If your targeted item is missing or too damaged to circulate to a Patron

, you may need to retarget the Hold

A request placed by staff or patrons for materials to be picked up at a selected location (see Pickup Library).

.  The first step is to change the item’s status.  If it is missing or damaged, highlight the item line and right-click or select Actions and choose Mark Item Damaged or Mark Item Missing.

 You may also click on the item barcode to access the item in Item Status

and update the item’s status to an alternate status via the Holdings Editor.  Once the item has been updated to an unavailable status, the Hold

A request placed by staff or patrons for materials to be picked up at a selected location (see Pickup Library).

will automatically retarget to the next available item on the Bibliographic record

The record that contains data about a work, such as title, author and copyright date. A bibliographic record may have zero or more item attached, which are the things that (may) circulate.

within 24 hours. 

To immediately find a new target, choose Find Another Target from the Actions menu.