Circulation bills, including Lost and Damaged bills, are generated automatically by Evergreen. Staff can manually bill patrons for items like copy machine use, replacement library cards, damaged-but-repairable materials, etc. from the Bills section.
- Access the Patron’s account.
- Click the Bills tab and then click Bill Patron to bring up the manual billing screen.
- Select the billing type from the drop down menu. (Billing types are set by the Patron Services Committee and are not locally defined.)
- Set the amount, and leave a note if additional information may be helpful when reviewing the bill later. Click Submit Bill to apply it to the Patron’s account.
- The account will refresh, and the new bill will appear.