July 3, 2024

Evergreen Indiana Weekly Update

We’re sending this update a little early this week! Check out the news and upcoming events below.


Admin Office Closed on July 4th and 5th

The Evergreen Indiana Admin Office will be closed on July 4th and 5th of this week. We will triage any urgent tickets that are submitted to the HelpDesk.

 

Payment Reconciliation Invoices

The 2024 2nd Quarter invoices are now available via the web client. Payment will be due 35 days after receipt. Please contact Courtney Brown at 317-232-3691 or at cobrown@library.in.gov with any questions.

 

MessageBee SMS Notices

Over the last few weeks you should have noticed an increase of successful SMS hold notices being sent to patrons. Now that we have switched to MessageBee for text notifications, we should not be seeing anymore throttling from Verizon.

A workflow change to keep in mind is that we no longer need to select a carrier for SMS notifications in a patron account. You will still want to make sure that the SMS option is checked in order to enable that notification type. Google Voice users will now be able to receive texts through Evergreen!

 

Also, there is a new 3-day courtesy text that is sent to patrons three days before their items are due. 

 

Finally, we want to let you know that the Send Test Text button that appears after a patron account has been established may take up to 30 minutes to actually send the message.

Collection Cleanup! Items with Deposit Amounts Bug

There is a bug with the Deposit item attributes where even if you leave “Is Deposit Required?” set to No and there’s a numerical value in the “Deposit Amount” field other than 0, then a Deposit is required alert will appear upon checkout. There are 193  items in the catalog with this set, so we have created an item bucket for libraries to remove the deposit amount (either Clear or set it to 0.00) so there won’t be an issue checking out the items in the future.

 

Here is a link to the bug if you’re interested in adding some heat.

 

Fall Regional User Groups

This year’s Regional User Groups have been scheduled! Registration information will be available soon. Please note that certain locations will have a seat limit.

 

September 17 Parke County Public Library, Rockville
September 20 Jackson County Public Library, Seymour
September 24 Pike County Public Library, Petersburg
September 26 Morrisson-Reeves Library, Richmond
October 1 Porter County Public Library, Valparaiso
October 9 Noble County Public Library, Albion
October 11 Danville Public Library, Danville

 

Live Training

July

09: Billing in Evergreen

10:00am ET | Register here

During this circulation roundtable, we will go through the billing function in Evergreen including looking at library settings related to billing, policies and/or procedures.

 

11: Let’s Talk About Aspen!

10:00am ET | Register here

During this hour-long roundtable, we’ll discuss any updates to our Aspen catalogs and revisit how to create custom Browse Categories. If you have questions, we may have answers!

 

18: Local Administration in Evergreen Indiana

10:00am ET | Register here

Learn how to use the tools available to you in Evergreen Indiana in order to manage your library at the administrative level. This webinar is required for those pursuing LocalAdmin permissions in Evergreen Indiana.

 

Check out the Evergreen Indiana calendar for other scheduled trainings and events!