Expired Staff Accounts
We’ve had a number of helpdesk tickets come in where staff working accounts are failing to log in to the web client. This “login failure” occurs when the account has expired. LocalAdmin holders are able to update these staff accounts in-house (with the exception of Cat1 and LocalAdmin accounts). We also recommend including an email address, so someone is notified when the account is 30 days away from expiring. If you have any questions, please don’t hesitate to contact me.